Data Protection · Your Rights

7711bet Privacy Policy – How We Protect Your Personal Data

At 7711bet, your privacy is taken seriously. This Privacy Policy explains in plain language what personal data we collect when you use our platform, why we collect it, how it's used, who it's shared with, and what rights you have over it as a Filipino player. We've tried to keep this readable — not buried in legal jargon — because we think you deserve to actually understand it.

Last updated: January 2025  ·  Applies to all 7711bet accounts, Philippines

Six Things 7711bet Commits To — Before You Read Everything

These are the principles that guide how 7711bet handles your personal data. They don't replace the full policy below, but they tell you what kind of platform you're dealing with.

We Don't Sell Your Data

7711bet never sells your personal information to third-party advertisers, data brokers, or marketing companies. Your data is used to run and improve the platform — not to generate ad revenue from your profile.

SSL Encryption on Everything

All data transmitted between your device and 7711bet is encrypted using industry-standard SSL/TLS protocols. Payment data is handled through PCI-DSS-compliant channels and never stored on our servers in plain text.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data held by 7711bet at any time, subject to legal retention obligations. These rights are exercisable by contacting our support team.

Limited Third-Party Sharing

We share data only with service providers who need it to operate the platform — payment processors, KYC verification services, and our gaming technology partners. All third parties are contractually bound to protect your data.

We Keep Data Only As Long As Needed

7711bet retains personal data for the minimum period required by applicable law and regulatory guidelines. When retention is no longer necessary, data is securely deleted or anonymised according to our data lifecycle policy.

We Notify You of Material Changes

If we make changes to this Privacy Policy that significantly affect your rights or how your data is used, 7711bet will notify you via email or in-platform notification before the changes take effect.

7711bet
Section 01

1. Who We Are

This Privacy Policy applies to the 7711bet platform, including the website at 7711bet.app, its mobile interface, and all associated gaming and betting services offered under the 7711bet brand.

When this policy refers to "7711bet," "we," "us," or "our," it means the entity that operates the 7711bet platform and is responsible for processing your personal data. When it refers to "you" or "your," it means you as a registered player or visitor to the platform.

7711bet operates under applicable gaming regulations and is committed to protecting the personal data of our Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, as well as other applicable Philippine data protection standards.

If you have any questions about this Privacy Policy or how 7711bet handles your data, you can reach our support team anytime at support@7711bet.app.

Section 02

2. Data We Collect

7711bet collects several categories of personal data. What we collect depends on how you interact with the platform — whether you're just browsing, registering an account, depositing, or contacting support.

Data Category Examples How Collected
Identity Data
Required
Full name, date of birth, government ID number, nationality Provided by you during registration and KYC verification
Contact Data
Required
Mobile number, email address, home address Provided by you during registration
Financial Data
Required
GCash number, Maya account, bank account details (for withdrawals), deposit and withdrawal history Provided by you when making deposits or requesting withdrawals
Account Activity Data
Automatic
Bet history, game session records, login timestamps, account balance changes Automatically recorded by our platform systems
Technical Data
Automatic
IP address, device type, operating system, browser type, screen resolution Automatically collected via cookies and server logs
Communications Data
When applicable
Live chat transcripts, email correspondence, support ticket content Collected when you contact 7711bet support
Verification Documents
Required for KYC
Copies of government-issued ID, selfie photos, proof of address documents Submitted by you during identity verification

7711bet does not collect sensitive personal data categories such as race, religion, political opinions, or health data, except where directly relevant to responsible gaming assessments and only with your explicit consent.

7711bet
Section 03

3. Why We Collect Your Data

7711bet only collects personal data for specific, legitimate purposes. We do not collect data "just in case" or for vague future use. Here is what your data is actually used for:

  • Account creation and management — To create and maintain your 7711bet account, verify your identity, and manage your player profile.
  • Processing transactions — To process deposits and withdrawals securely, reconcile payments, and maintain accurate financial records in Philippine Peso.
  • Identity verification (KYC) — To comply with regulatory requirements that mandate player identity verification and age confirmation (21+) before allowing real-money wagering.
  • Regulatory compliance and anti-money laundering (AML) — To detect and prevent fraud, money laundering, and other financial crimes, as required by applicable Philippine law.
  • Platform security and fraud prevention — To monitor for suspicious account activity, protect against unauthorised access, and investigate potential breaches of our Terms and Conditions.
  • Customer support — To respond to your enquiries, resolve disputes, and improve the quality of our support services based on past interactions.
  • Responsible gaming — To monitor gaming behaviour for indicators of problem gambling and to manage self-exclusion and deposit limit requests.
  • Service improvement — To analyse how players use the platform in aggregate, identify technical issues, and improve the overall 7711bet experience for Filipino players.
  • Marketing communications — To send you information about promotions, bonuses, and platform updates, where you have opted in to receive such communications.
Section 04

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 and applicable data protection principles, 7711bet processes your personal data on one or more of the following legal bases depending on the specific processing activity:

  • Contractual necessity — Processing required to fulfil the agreement between you and 7711bet, including creating your account, processing bets, and handling withdrawals.
  • Legal obligation — Processing required to comply with applicable Philippine laws and gaming regulations, including KYC verification, AML monitoring, and record-keeping obligations.
  • Legitimate interests — Processing necessary for 7711bet's legitimate business interests, such as fraud detection, platform security, and service improvement, where these interests are not overridden by your privacy rights.
  • Consent — Processing based on your specific, informed, and freely given consent, primarily for optional marketing communications and certain analytics activities. You may withdraw consent at any time.

Plain language: Most of the data we process is necessary to run the platform and comply with the law. We only ask for your consent for optional things like marketing emails. You can say no to those without affecting your account.

Section 05

5. Cookies and Tracking Technologies

7711bet uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how Filipino players use the site so we can keep improving it.

What are cookies? Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit — such as your login state and preferred settings — across sessions.

7711bet uses the following types of cookies:

  • Essential cookies — Required for the platform to function. These include session cookies that keep you logged in and cookies that remember your bet slip contents. Disabling these will break core platform functionality.
  • Analytical cookies — Used to understand how players navigate the platform in aggregate — which pages are visited most, where players encounter errors, and how long sessions last. This data is anonymised and used only for platform improvement.
  • Functional cookies — Remember your preferences such as language settings, game view layout, and notification preferences.
  • Security cookies — Help detect and prevent fraud and suspicious login activity, including cross-site request forgery (CSRF) protection tokens.

7711bet does not use cookies to track you across unrelated third-party websites for advertising purposes. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the 7711bet platform.

Section 06

6. How We Share Your Data

7711bet does not sell your personal data. We share data only in the following circumstances and only to the extent necessary for each purpose:

  • Payment processors — GCash, Maya, GrabPay, Coins.ph, bank partners, and card networks receive the financial data required to process your deposits and withdrawals. Each is bound by their own privacy commitments and applicable financial regulations.
  • Identity verification (KYC) providers — Third-party KYC service providers receive your identity documents and verification data to conduct regulatory-required identity checks. These providers are contractually bound to use your data solely for verification purposes.
  • Gaming technology partners — Game providers whose titles appear on the 7711bet platform receive the minimum data necessary to deliver their games and resolve technical disputes (typically an anonymised player ID and session data, not your full identity).
  • Regulatory and law enforcement authorities — 7711bet is required by law to report certain information to gaming regulators, financial intelligence units, and law enforcement agencies when legally obligated to do so. This includes AML reporting and responses to valid legal orders.
  • Professional advisors — Our legal, accounting, and auditing advisors may access personal data to the extent necessary to provide their professional services, under strict confidentiality obligations.
  • Business transfers — In the event of a merger, acquisition, or sale of the 7711bet business, your data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and your rights under applicable law will be maintained.

All third parties with whom 7711bet shares personal data are required to implement appropriate technical and organisational measures to protect that data and to use it only for the stated purpose.

7711bet
Section 07

7. Data Storage and Security

7711bet stores your personal data on secure servers with access restricted to authorised personnel only. We implement a range of technical and organisational security measures designed to protect your data from unauthorised access, disclosure, alteration, and destruction.

Specific security measures in place at 7711bet include:

  • SSL/TLS encryption for all data transmitted between your device and our servers.
  • Data encryption at rest for sensitive personal and financial information stored in our databases.
  • PCI-DSS-compliant payment processing — payment card and e-wallet data is handled exclusively through certified payment infrastructure and is never stored on 7711bet servers in plain text.
  • Role-based access controls ensuring that staff can only access the data necessary for their specific job function.
  • Regular security audits and penetration testing conducted by independent security specialists.
  • Incident response procedures that define how 7711bet detects, contains, and responds to data security incidents, including notification obligations where required by law.

While 7711bet takes data security seriously and implements robust protections, no system is entirely immune to breaches. In the unlikely event of a security incident affecting your personal data, we will notify you in accordance with applicable legal requirements.

Your role in security: The security measures above protect data in transit and at rest — but keeping your login credentials confidential is your responsibility. Never share your 7711bet password or OTP with anyone, including people claiming to be 7711bet staff.

Section 08

8. How Long We Keep Your Data

7711bet retains personal data for the period necessary to fulfil the purposes for which it was collected, as outlined in this policy, and in accordance with applicable legal and regulatory retention requirements.

Specific retention periods that apply to 7711bet accounts:

  • Account data and player identity records — Retained for a minimum of 5 years from the date of account closure, as required by applicable gaming regulations and AML obligations.
  • Transaction and financial records — Retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping requirements under Philippine law.
  • KYC verification documents — Retained for the duration of the account plus a minimum of 5 years post-closure, subject to regulatory requirements.
  • Customer support communications — Retained for 2 years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
  • Session and activity logs — Retained for 12 months from the date of generation for security and technical troubleshooting purposes.

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

Section 09

9. Your Data Rights

Under the Data Privacy Act of 2012 and applicable data protection principles, you have the following rights with respect to the personal data 7711bet holds about you. To exercise any of these rights, contact us at support@7711bet.app. We aim to respond within 15 business days.

1
Right to Access

You can request a copy of the personal data 7711bet holds about you, including information about how it is being used. We will provide this in a structured, readable format.

2
Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections — such as name or date of birth changes — require supporting documentation.

3
Right to Erasure (Right to Be Forgotten)

You may request that 7711bet delete your personal data in certain circumstances — for example, if the data is no longer needed for the purpose it was collected. This right is subject to legal retention obligations; we cannot delete records we are required to keep by law.

4
Right to Data Portability

You can request a copy of the personal data you have provided to 7711bet in a machine-readable format, so you can transfer it to another service provider if you wish.

5
Right to Object to Processing

You may object to certain types of processing — in particular, processing carried out on the basis of legitimate interests or for direct marketing purposes. We will review and respond to all such objections.

6
Right to Withdraw Consent

Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.

Section 10

10. Children's Privacy

7711bet is strictly an adult platform. The minimum age to register and use 7711bet is 21 years, in line with Philippine law governing gambling activities.

We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe a minor has registered on 7711bet using false information, please contact us immediately at support@7711bet.app. We will investigate and close the account, and any funds associated with it will be handled in accordance with our Terms and Conditions and applicable law.

7711bet employs age verification measures during the registration process and reserves the right to request additional proof of age at any point. Accounts suspected of being held by minors will be suspended pending investigation.

Section 11

11. Marketing Communications

7711bet sends marketing communications — including promotional offers, bonus announcements, and platform updates — by email and in-platform notification. We only send marketing messages to players who have opted in to receive them.

You can opt in during registration or through your account notification settings. You can opt out at any time by:

  • Clicking the "unsubscribe" link in any marketing email from 7711bet.
  • Updating your notification preferences in your account settings.
  • Contacting our support team and requesting to be removed from marketing lists.

Opting out of marketing communications does not affect transactional or service messages — for example, deposit confirmations, withdrawal notifications, and security alerts will still be sent as these are necessary for operating your account.

7711bet does not share your contact details with third-party marketers or allow any external party to send marketing messages to you using data obtained from our platform.

Section 12

12. Third-Party Links

The 7711bet platform may contain links to third-party websites or services in certain informational contexts. These links are provided for reference only and do not imply endorsement by 7711bet.

7711bet has no control over the privacy practices of third-party websites. Once you leave the 7711bet platform by following an external link, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

If you believe a third-party link on the 7711bet platform is inappropriate or misleading, please report it to our support team.

Section 13

13. Changes to This Privacy Policy

7711bet reviews and updates this Privacy Policy periodically to reflect changes in how we operate the platform, changes in applicable law, or feedback from our player community. The "Last updated" date at the top of this page shows when the policy was last revised.

For changes that are minor or administrative in nature — such as clarifying existing language — we update the policy without direct notification. For material changes that significantly affect your privacy rights or how your data is processed, 7711bet will notify registered players via email or in-platform notification before the changes take effect.

Your continued use of the 7711bet platform after a Privacy Policy update constitutes your acknowledgement of the revised policy. If you disagree with changes to the policy, you have the right to request account closure and data deletion (subject to legal retention obligations).

Section 14

14. Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7711bet is handling your personal information, please get in touch. We take all privacy enquiries seriously and aim to respond within 15 business days.

You can reach the 7711bet data privacy team at:

Email: support@7711bet.app
Subject line: Privacy Enquiry – [Your Account Name]
Response time: Within 15 business days for formal data rights requests

If you are unsatisfied with our response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory body responsible for enforcing the Data Privacy Act of 2012.

Your Data Is Safe at 7711bet — Ready to Play?

Register free in two minutes. Deposit via GCash or Maya and enjoy Tongits, Baccarat, Bingo, volleyball betting, and more — all in Philippine Peso, all protected by the privacy standards on this page.